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FATS Digital (NSW) - Production Co-ordinator

FATS Digital is a Multimedia/Printing Company located in Chatswood – We are seeking an enthusiastic person to join our Production team.
Your main responsibility will be to support the National Production Manager by supervising, scheduling and managing all workflow areas of the business, with a view to growth and exceeding both internal and external customer expectations.

Duties include:

• Liaise with Sales Department nationally
• Supervise & Schedule workflow
• Inbound & outbound phone calls
• Inbound & outbound e-mail
• Inputting work orders, quotes and invoices
• Updating schedules, rosters and managing appropriate staff
• General office duties

Requirements of this role include:

• Ability to use the FATS computer system (training provided)
• In-bound telephone call technique
• Ability to initiate, complete and process: quotes, order entry, picking slips & invoices
• Knowledge of FATS products and services (training provided)
• Ability to organise and plan work schedule
• Multimedia, Broadcast and production background
• Communication skills
• Ability to work in a team

This role represents an exceptional opportunity to enter a fast paced production business with the possibility of advancement for the right candidate.

If you have what it takes, please send your resumes with covering letter to jobs@fats.com.au

Prints on Glass (NSW) - Product and Sales Manager

Primary role is to take responsibility of Prints on Glass sales nationally and oversea the product production process from quote to delivery. Secondary focus is to assist all sales staff with all levels of POG sales across all regions (Vic, NSW, Qld). Manage group social media and newsletter marketing; manage group client data base and marketing to grow revenue, sales channels and client base while maintaining current client accounts. Perform artwork and prepress duties when required. Assist other sales representatives and customer service in their day to day duties. To keep abreast of industry trends, product lines, technologies and competitors.

Main Objectives of Role as a Sales and Marketing Representative:

• Service all POG sales inquiries nationally, provide quotes, sales service and art work to clients
• Primary focus is to centralise and standardise the sales response to incoming sales inquiries
• Primary focus on developing and maintaining social media and newsletter marketing, develop and maintain accurate client data base and lift the market profile and visibility
• Oversee product production process of Prints on Glass from quoting to delivery/installation
• Produce and distribute monthly newsletters for with services, news and offers
• Maintain and organise accurate clients and prospect databases
• Provide quotes and information to clients present and future by follow-up processes
• Participate in regular sales meetings
• Sales and Marketing direction and planning
• Develop and maintain accurate sales pipeline for regular reporting to Director of Sales
• Identify and market key prospects for partnerships and affiliations within the industry
• Proactively develop sales channels to grow revenue and sales opportunities
• Manage Consignment Stock to specified customers
• Maintain regular contact with major accounts
• Complete specific tasks as directed from time to time
• Liaise regularly with Customer Service team
• Attend industry trade shows

Accountabilities:

• Monthly and annual revenue targets with set commission structure
• Maintain accurate sales pipeline documentation for regular progress reporting
• Market Prints on Glass products / services via social media and newsletters
• Recommend product line / pricing revisions
• Participate in recommending price changes in obtaining strategic business
• Maintain a pipeline of potential jobs with quoting and regular follow ups
• Report on success and failures of potential revenue growth
• Develop and maintain a reseller channel nationwide to maximise growth potential across product range

Duties / Responsibilities as a Representative for FATS:

• Maintain all active accounts within Prints on Glass
• Maintain active list prospective clients/accounts and report on progress
• Follow up on leads generated from online inquiries
• Face-to-face relationships with accounts
• Personal action plan
• Develop new business

Knowledge & Skill Requirements:

• Extensive knowledge of print industry with focus large format substrate printing
• Artwork/design, extensive Adobe Creative Cloud knowledge and experience
• Good communication and presentation skills
• Good organisational and computer skills
• Strong Sales techniques with high self-drive and motivation

Challenges:

• Investigate new markets, whilst maintaining existing clients
• To increase revenue, reseller channel and product visibility continually
• To increase the number of new clients per month in a growth industry
• Maintain industry knowledge of competitors and opportunities for affiliations and partnerships

This role represents an exceptional opportunity to enter a fast paced production business with the possibility of advancement for the right candidate.

If you have what it takes, please send your resumes with covering letter to jobs@fats.com.au